Hard Skills
IntermediateCase ManagementThe process of identifying, planning, and monitoring services required to meet the specific needs of individuals or families within a neighbourhood.
IntermediateCommunity OutreachActively engaging with local residents and organizations to promote awareness of available social services and identify unmet needs.
AdvancedCrisis InterventionThe immediate and short-term emergency response to mental, emotional, physical, and behavioral distress.
IntermediateDocumentation and ReportingMaintaining accurate, confidential, and timely records of client interactions, assessments, and progress notes.