Hard Skills
AdvancedVisual MerchandisingThe practice of designing and displaying merchandise in a retail store to attract and engage customers and promote sales.
BasicPOS System OperationProficiency in using point-of-sale software and hardware to process sales transactions, returns, and inventory updates.
IntermediateFashion StylingThe skill of combining individual garments and accessories to create complete outfits based on customer preferences and current trends.
IntermediateInventory ManagementMonitoring and organizing stock levels, including replenishing floor items and performing periodic stocktakes.
Soft Skills
IntermediateCustomer ServiceThe ability to provide professional assistance and support to customers before, during, and after a purchase to ensure satisfaction.
IntermediateUpselling and Cross-sellingThe technique of persuading customers to buy higher-end products or complementary accessories to their main purchase.