Hard Skills
IntermediateContent StrategyPlanning and executing high-quality, relevant content across social platforms to engage target audiences.
IntermediateSocial Media AnalyticsThe process of gathering data from social media websites and analyzing that data to make business decisions.
AdvancedPaid Social Media AdvertisingCreating and managing sponsored content or advertisements on social platforms like Facebook, Instagram, or LinkedIn.
Soft Skills
IntermediateCommunity ManagementBuilding and maintaining relationships with an online community through active engagement and support.
AdvancedCrisis CommunicationManaging the brand's response to negative feedback or public relations emergencies on social platforms.