Hard Skills
IntermediateFinancial Product KnowledgeDeep understanding of financial instruments such as loans, mortgages, investment products, and insurance.
IntermediateRegulatory Compliance (KYC/AML)Adherence to Know Your Customer and Anti-Money Laundering regulations and internal bank policies.
IntermediateFinancial Needs AnalysisThe ability to assess a client's financial situation and goals to recommend appropriate products.
IntermediateCRM ProficiencyCompetence in using Customer Relationship Management software to track leads, manage pipelines, and document interactions.