Hard Skills
FoundationalPOS System OperationThe ability to accurately process customer transactions and handle payments using digital cash registers and payment gateways.
IntermediateVisual Merchandising Layout DesignArranging products and displays within a retail space to maximize aesthetic appeal and stimulate interest in merchandise.
FoundationalInventory ManagementMonitoring stock levels, processing deliveries, and maintaining organized stockroom environments to ensure product availability.
Soft Skills
IntermediateConsultative SellingA sales approach that focuses on building a relationship and identifying customer needs before recommending specific products.
IntermediateCustomer Conflict ResolutionThe process of managing and resolving customer complaints or disputes in a professional and empathetic manner.