Hard Skills
AdvancedIndigenous Cultural CompetencyThe ability to understand, respect, and apply Indigenous history, traditions, protocols, and worldviews when delivering services.
IntermediateCase ManagementThe process of planning, coordinating, and monitoring services and supports for individuals and families.
AdvancedCrisis InterventionSpecific techniques used to provide immediate, short-term help to individuals experiencing a mental, emotional, or physical crisis.
IntermediateCommunity EngagementStrategies to proactively connect with community members to identify needs and promote available programs.