Hard Skills
IntermediateDefensive DrivingThe ability to operate a motorized vehicle in a manner that uses safe driving strategies to enables motorists to address identified hazards in a predictable manner.
IntermediateRoute OptimizationThe process of determining the most cost-effective and time-efficient path for mail delivery using GPS or mapping software.
BasicLogistics DocumentationThe accurate recording of delivery status, receipt signatures, and vehicle logs using digital handheld devices or paper forms.
Soft Skills
IntermediateTime ManagementThe practice of planning and exercising conscious control of time spent on specific delivery tasks to increase efficiency and meet deadlines.
BasicCustomer ServiceThe ability to provide professional assistance and information to mail recipients during the delivery process.