Hard Skills
IntermediateStaff RecruitmentIdentifying and hiring suitable candidates for hospitality roles like front desk, housekeeping, and maintenance.
AdvancedEmployee Training CoordinationDeveloping and implementing training programs for staff to meet lodging standards and safety protocols.
AdvancedLabor Law ComplianceEnsuring the establishment adheres to local labor regulations, working hours, and safety standards.
IntermediatePerformance AppraisalsEvaluating staff performance against established KPIs to provide feedback and facilitate growth.