Hard Skills
IntermediateProduct DemonstrationThe ability to showcase product features, benefits, and operational procedures effectively to potential customers in a retail or home environment.
AdvancedTechnical Product KnowledgeComprehensive understanding of specific product specifications, internal mechanics, and troubleshooting capabilities to answer customer inquiries.
IntermediateLead GenerationThe process of identifying and capturing contact information from potential customers to facilitate follow-up sales activities.
Soft Skills
AdvancedPersuasive CommunicationThe use of verbal and non-verbal cues to articulate value propositions and overcome customer objections.
IntermediateActive ListeningFully concentrating on, understanding, and responding to the specific needs expressed by a customer during a demonstration.