Hard Skills
IntermediateProduct DemonstrationThe ability to showcase product features and benefits effectively to potential customers to stimulate interest and desire.
IntermediateLead GenerationThe process of identifying and cultivating potential customers for a business's products or services.
BasicCRM ProficiencyCompetence in using Customer Relationship Management software to track interactions, manage leads, and analyze sales data.
Soft Skills
AdvancedPersuasion and NegotiationThe capacity to influence customer purchasing decisions and reach favorable terms through effective communication and bargaining.
AdvancedResilience and Rejection HandlingThe psychological ability to recover quickly from sales rejections and maintain a positive attitude under pressure.
IntermediateActive ListeningFully concentrating on, understanding, responding to, and remembering what a potential customer says during a sales pitch.
IntermediateTime ManagementThe ability to plan and exercise conscious control of time spent on specific sales activities to increase efficiency.