Hard Skills
IntermediateSurface SanitationThe systematic process of cleaning and disinfecting various household surfaces to remove dirt and eliminate pathogens.
BasicChemical Safety and HandlingKnowledge of cleaning agents, their chemical properties, correct dilution ratios, and safe storage procedures to prevent accidents.
BasicEquipment OperationThe proficient use of household cleaning tools such as vacuum cleaners, steam mops, and floor polishers.
Soft Skills
AdvancedAttention to DetailThe ability to notice and address small or hidden areas that require cleaning to ensure a comprehensive service.
IntermediateTime ManagementOrganizing and prioritizing cleaning tasks to complete the full scope of work within a designated timeframe.
IntermediateCustomer Service CommunicationProfessional interaction with clients to understand specific needs, manage expectations, and report service outcomes.