Hard Skills
EntryPoint of Sale (POS) OperationThe ability to accurately process customer transactions, handle various payment methods, and manage cash drawers using digital register systems.
IntermediateFood Safety and Hygiene ComplianceKnowledge of local health department regulations regarding food handling, cross-contamination prevention, and maintaining a sanitized workspace.
EntryStock Replenishment and MerchandisingMonitoring display cases to ensure they are visually appealing and fully stocked with fresh products throughout the shift.
Soft Skills
EntryCustomer Service ExcellenceThe capacity to greet customers warmly, manage orders efficiently, and resolve complaints with a professional demeanor.
IntermediateUpselling and Suggestive SellingThe technique of encouraging customers to purchase additional items or larger sizes to increase the total transaction value.