Hard Skills
IntermediateMenu KnowledgeDeep understanding of food and beverage offerings, including ingredients, preparation methods, and potential allergens.
IntermediatePoint of Sale (POS) ProficiencyThe ability to accurately and efficiently operate digital systems for entering orders and processing payments.
IntermediateFood Safety and Hygiene ComplianceAdherence to local health regulations regarding food handling, sanitation, and cross-contamination prevention.
IntermediateUpselling and Suggestive SellingThe technique of recommending additional items or premium alternatives to enhance the guest experience and increase sales.
Soft Skills
AdvancedCustomer Service ExcellenceProviding professional, polite, and responsive assistance to guests to ensure an enjoyable dining experience.
AdvancedTime Management and MultitaskingThe ability to prioritize tasks such as taking orders, running food, and clearing tables across multiple stations simultaneously.