Hard Skills
IntermediateClaims AdjustingEvaluating insurance claims to determine the extent of the insurer's liability based on policy terms.
AdvancedFraud DetectionIdentifying red flags and suspicious patterns that indicate potential insurance fraud.
AdvancedPolicy InterpretationReading and applying complex insurance policy language to specific claim situations.
AdvancedInvestigative InterviewingConducting structured interviews with witnesses and claimants to gather factual evidence.
Soft Skills
IntermediateNegotiationCommunicating with claimants and legal representatives to reach a fair settlement.