Hard Skills
IntermediateDamage EstimationThe ability to accurately assess vehicle damage and calculate repair costs using industry-standard estimating software.
AdvancedPolicy InterpretationThe analytical skill of reviewing insurance contracts to determine coverage applicability, exclusions, and limits for specific claims.
IntermediateLiability InvestigationThe process of gathering evidence, interviewing witnesses, and reviewing police reports to determine fault in an accident.
AdvancedFraud DetectionThe ability to identify red flags and suspicious patterns indicative of insurance fraud or staged accidents.
AdvancedRegulatory ComplianceMaintaining knowledge of state-specific insurance laws and Fair Claims Practices Acts.