Hard Skills
BeginnerEquipment MaintenanceRoutine cleaning and minor repair of billiard tables, cues, and balls to ensure optimal playability.
IntermediatePoint of Sale (POS) OperationManaging financial transactions and table time tracking through specialized software systems.
IntermediateGame Rules ProficiencyComprehensive knowledge of the rules for various pocket billiard games to assist guests and referee matches.
Soft Skills
IntermediateCustomer ServiceProviding professional assistance and guidance to patrons to ensure a high-quality leisure experience.
IntermediateConflict ResolutionThe ability to identify and de-escalate disputes between patrons regarding rules or behavior.