Hard Skills
AdvancedFirst Aid and CPRThe ability to provide emergency medical assistance and cardiopulmonary resuscitation to injured or ill persons.
IntermediateEquipment MaintenancePerforming routine checks and minor repairs on recreational equipment to ensure operational safety.
AdvancedRegulatory ComplianceAdhering to local, state, and federal health and safety regulations governing public recreation facilities.
Soft Skills
IntermediateCustomer ServiceProviding assistance and support to guests to ensure an enjoyable and safe experience.
IntermediateCrowd ManagementDirecting and monitoring large groups of people to prevent overcrowding and maintain order.
IntermediateConflict ResolutionEffectively managing and de-escalating disputes between guests or staff members.