Hard Skills
IntermediateLabor Law ComplianceEnsuring adherence to employment regulations, specifically those governing social work, correctional facility staffing, and community service mandates.
AdvancedWorkforce PlanningAnalyzing current human resource capabilities and forecasting future staffing needs to meet social service delivery goals.
Soft Skills
AdvancedConflict ResolutionThe process of facilitating a peaceful ending to a conflict and retribution between social service agencies and external stakeholders.
ExpertStrategic Stakeholder EngagementBuilding and maintaining long-term collaborative relationships with government bodies, non-profits, and community leaders.
AdvancedIntercultural CompetencyThe ability to communicate effectively and appropriately with people of other cultures in a community or correctional setting.