Hard Skills
IntermediateEmployee SchedulingThe process of organizing work shifts and assigning window cleaning crews to specific job sites based on project requirements.
AdvancedWorkplace Safety ComplianceEnsuring all staff adhere to height safety regulations, equipment inspection protocols, and OSHA standards for window washing.
IntermediateRecruitment and SelectionIdentifying, interviewing, and hiring candidates with the physical capability and technical aptitude for window cleaning tasks.
IntermediateTime and Attendance MonitoringTracking employee clock-in/out times to ensure accurate payroll processing and adherence to labor laws.
Soft Skills
IntermediatePerformance CoachingProviding direct feedback and technical guidance to cleaners to improve speed, efficiency, and finish quality.
IntermediateConflict ResolutionManaging and settling interpersonal disputes among crew members or between staff and building managers.