Hard Skills
IntermediateWater Safety and LifeguardingProficiency in monitoring water conditions, recognizing distressed swimmers, and performing active or passive rescues.
IntermediateEmergency First Aid and CPRThe ability to provide immediate medical assistance and cardiopulmonary resuscitation to guests in health crisis situations.
Entry-levelRide Dispatching and Queue ManagementManaging the flow of guests onto slides to ensure safe intervals, proper positioning, and optimal throughput.
IntermediateFacility Safety InspectionIdentifying physical hazards, mechanical issues, or sanitation concerns on and around waterslides and pool decks.
Soft Skills
Entry-levelGuest RelationsEffectively interacting with diverse guests to provide information, directions, and resolve complaints with a positive attitude.
Entry-levelPolicy EnforcementFirmly and politely ensuring guests follow height, weight, attire, and behavioral safety requirements for ride use.