Hard Skills
IntermediateMedical TerminologyUnderstanding clinical terms, abbreviations, and jargon used in healthcare environments to ensure accurate communication.
AdvancedElectronic Health Records (EHR) ProficiencyThe ability to navigate, update, and manage patient data within specialized digital healthcare systems.
IntermediateHIPAA ComplianceKnowledge of legal standards and protocols for maintaining patient confidentiality and data security.
IntermediatePatient Scheduling and TriageCoordinating appointments, admissions, and departmental transfers based on medical priority and bed availability.
BasicInventory ManagementMonitoring and ordering clerical and basic clinical supplies to ensure the ward remains fully operational.
Soft Skills
AdvancedMultitasking and PrioritizationManaging competing demands such as phone calls, visitor inquiries, and physician requests simultaneously.
IntermediateInterpersonal CommunicationEffectively conveying information to patients, families, and medical professionals with empathy and clarity.