Hard Skills
ExpertFERPA ComplianceThe ability to understand and enforce the Family Educational Rights and Privacy Act to protect student records.
AdvancedStrategic Workforce PlanningAligning departmental staffing needs with the university's academic calendar and long-term goals.
IntermediateHRIS and SIS ProficiencyCompetency in using Human Resource Information Systems and Student Information Systems to manage administrative roles and permissions.
Soft Skills
AdvancedPersonnel ManagementOverseeing staff recruitment, performance evaluation, and professional development within the registrar's office.
IntermediateConflict ResolutionManaging and resolving disputes between staff members or between staff and faculty regarding administrative processes.