Hard Skills
AdvancedAcademic AdvisingThe process of providing guidance to students regarding their course selection, credit requirements, and progress toward degree completion.
IntermediateUniversity Application Portal ManagementTechnical proficiency in using global application systems such as CommonApp, UCAS, and OUAC to process student documents.
IntermediateCareer Assessment InterpretationThe ability to administer and interpret personality and aptitude tests such as Myers-Briggs (MBTI) or Strong Interest Inventory.
Soft Skills
ExpertActive ListeningA communication technique that requires the counselor to fully concentrate, understand, and respond to a student's verbal and non-verbal messages.
AdvancedIntercultural CompetenceThe ability to communicate effectively and appropriately with students and families from diverse cultural and linguistic backgrounds.
IntermediateCrisis InterventionImmediate and short-term emergency response to mental health or academic distress exhibited by students.