Hard Skills
IntermediateStaff SchedulingThe process of planning and assigning work shifts to ensure adequate coverage while managing labor costs.
IntermediateEmployee TrainingThe ability to instruct new and existing staff on food safety, prep standards, and service protocols.
AdvancedLabor Law ComplianceEnsuring all HR practices, including breaks, hours worked, and safety standards, meet legal requirements.
Soft Skills
IntermediatePerformance MonitoringSystematically tracking staff output and providing regular feedback to align individual performance with unit goals.
IntermediateConflict MediationThe skill of resolving disagreements between team members or between staff and patrons effectively.