Hard Skills
AdvancedAcuity AssessmentThe process of evaluating patient symptoms and medical history to determine the urgency of care using standardized scales like ESI or CTAS.
IntermediateCrisis InterventionIdentifying and managing acute psychological or physical distress to stabilize patients in high-pressure or life-threatening situations.
IntermediateEmergency Medical DocumentationAccurately recording patient data, interventions, and assessments in electronic health records (EHR) in real-time for legal and medical accuracy.
Soft Skills
ExpertCritical ThinkingThe ability to synthesize complex clinical data rapidly to make high-stakes decisions under extreme time constraints.
IntermediateDe-escalation TechniquesUsing verbal and non-verbal communication strategies to calm agitated or aggressive patients and family members.