Hard Skills
IntermediateGlobal Distribution Systems (GDS)Proficiency in using electronic platforms such as Amadeus, Sabre, or Galileo for travel bookings and inventory management.
AdvancedGeographic LiteracyDeep knowledge of global geography, including destination attractions, climates, time zones, and regional travel trends.
AdvancedTravel Compliance and DocumentationComprehensive understanding of visa requirements, passport validity rules, and international health protocols.
Soft Skills
IntermediateConsultative SellingThe ability to identify client needs and recommend travel products that provide value while meeting sales targets.
IntermediateCrisis ManagementManaging and resolving customer travel emergencies, itinerary changes, and cancellations during unforeseen events.