Hard Skills
IntermediateVisual Merchandising DesignThe strategic arrangement of products and floor layouts to create an appealing environment that encourages purchases.
AdvancedTraining Needs Analysis (TNA)The ability to assess skill gaps within an organization or individual to recommend appropriate educational courses.
IntermediatePoint of Sale (POS) SystemsTechnical proficiency in operating software used to process transactions, manage inventory, and track sales data.
IntermediateCustomer Relationship Management (CRM)The use of software and strategies to manage interactions with current and potential leads throughout the sales lifecycle.
BasicInventory ManagementTracking the stock of retail goods or training materials to ensure availability while minimizing overhead costs.