Hard Skills
IntermediateDestination KnowledgeDeep understanding of local attractions, transportation, events, and cultural heritage to provide accurate recommendations.
AdvancedMultilingual CommunicationThe ability to communicate effectively in one or more foreign languages to assist international visitors.
IntermediateReservation System ManagementProficiency in using digital booking platforms to secure tickets, tours, and accommodations for tourists.
Soft Skills
IntermediateCustomer Service ExcellenceProviding helpful, polite, and professional assistance to address visitor inquiries and needs proactively.
IntermediateIntercultural SensitivityRecognizing and respecting cultural differences to provide appropriate service to diverse global visitors.