TICKET AGENT (EXCEPT AIRLINE) Ground and water transport ticket agents, cargo service representatives and related clerks

Hard Skills

IntermediateTicketing Software ProficiencyProficiency in operating specialized booking and reservation systems used for rail, bus, and maritime transport services.
IntermediateCargo and Freight DocumentationThe ability to process shipping manifests, bills of lading, and customs paperwork for ground or water-based cargo transport.
IntermediateCash Management and ReconciliationThe accurate handling of currency, credit transactions, and the balancing of daily financial records at the point of sale.
IntermediateGeographic and Route LiteracyDeep knowledge of transit routes, schedules, stops, and connecting services relevant to the specific transport network.

Soft Skills

AdvancedConflict De-escalationManaging and resolving passenger complaints or disputes regarding delays, service changes, or baggage issues.

Mobility Path: High Affinity Match (>60%)

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No matches found at the 60% threshold.

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