Hard Skills
IntermediateEmergency Response and SafetyKnowledge of evacuation routes and protocols for handling fire alarms, medical emergencies, or security threats within a public venue.
EntryPOS System ProficiencyProficiency in operating ticket scanning devices, digital seating charts, and cash registers for sales and validation.
EntrySanitation and MaintenanceExecuting standardized cleaning protocols between showtimes to maintain hygiene and aesthetic standards in auditoriums and lobbies.
Soft Skills
EntryGuest RelationsThe ability to welcome patrons, provide information about showtimes and seating, and ensure a positive experience throughout their visit.
IntermediateConflict De-escalationAddressing and resolving disputes between patrons regarding seating, noise levels, or theater policies in a calm and professional manner.