Hard Skills
EntryCash HandlingThe ability to accurately process currency transactions, count money, and balance a cash drawer without discrepancies.
EntryAML/KYC ComplianceUnderstanding and applying Anti-Money Laundering and Know Your Customer regulations during customer interactions and transactions.
EntryCross-SellingIdentifying customer needs and suggesting relevant financial products or services to add value to the client relationship.
EntryNumerical LiteracyThe ability to perform basic mathematical calculations quickly and accurately to verify transaction totals.
Soft Skills
IntermediateInterpersonal CommunicationThe ability to effectively convey information to customers and colleagues through clear verbal and non-verbal means.
IntermediateAttention to DetailThe ability to maintain high levels of accuracy when processing data and reviewing financial documents for errors.