Hard Skills
IntermediateInventory ControlManaging the stock levels of high-value electronics to minimize loss and ensure product availability.
ExpertTechnical Product TrainingEducating staff on the specifications, features, and benefits of televisions and audio equipment.
Soft Skills
AdvancedSales Team ManagementOverseeing and directing a team of retail sales associates to meet revenue targets and provide high-quality service.
IntermediatePerformance AppraisalEvaluating employee work performance against established goals and providing constructive feedback.
IntermediateConflict ResolutionAddressing and resolving disputes between employees or between staff and customers professionally.
IntermediateRecruitment and OnboardingIdentifying, hiring, and integrating new employees into the retail environment.