Hard Skills
IntermediateTax Compliance AuditingThe systematic examination of financial records and accounts to ensure adherence to employment insurance and tax legislation.
AdvancedLegislative InterpretationThe capacity to analyze and apply complex statutes, such as the Employment Insurance Act, to specific revenue cases.
IntermediateFinancial Data AnalysisUsing quantitative tools and software to identify discrepancies, trends, or potential fraud in payroll and tax filings.
Soft Skills
IntermediateConflict De-escalationStrategies and techniques used to manage and resolve tense interactions with taxpayers or claimants during audits or collections.
AdvancedProfessional Ethics and IntegrityAdherence to codes of conduct regarding confidentiality, impartiality, and honesty when handling sensitive financial data.