Hard Skills
AdvancedStatutory InterpretationAnalyzing and applying tax laws, employment insurance acts, and revenue regulations to specific appeal cases.
AdvancedAdministrative Law KnowledgeUnderstanding the principles of procedural fairness and the limits of governmental decision-making authority.
AdvancedInvestigative InterviewingConducting structured interviews with claimants and employers to gather evidence and clarify facts.
AdvancedLegal Decision WritingDrafting formal, evidence-based rationales for appeal determinations that stand up to legal scrutiny.
IntermediateCase ManagementManaging a high volume of appeal files efficiently through various stages of the resolution process.