Hard Skills
IntermediateTalent Acquisition and SelectionThe process of identifying, interviewing, and hiring qualified salon attendants and technicians who meet the specific service standards of the tanning industry.
AdvancedSafety and Regulatory Compliance TrainingDeveloping and implementing training programs to ensure staff understand skin safety, UV exposure limits, and local health regulations.
IntermediateWorkforce Scheduling and Labor OptimizationStrategically planning staff shifts to align with peak salon hours while managing labor costs and adhering to labor laws.
Soft Skills
IntermediatePerformance Management and CoachingRegularly evaluating staff performance regarding sales targets for memberships and lotions, and providing constructive feedback to improve results.
IntermediateConflict ResolutionMediating disputes between team members or between staff and customers to maintain a professional and welcoming salon environment.