Hard Skills
AdvancedTechnical Product KnowledgeIn-depth understanding of system software architecture, operating systems, and technical support frameworks relevant to wholesale trade.
IntermediateCRM ManagementProficiency in using Customer Relationship Management tools like Salesforce or Dynamics to track leads and manage the sales pipeline.
IntermediateTechnical DemonstrationThe ability to perform live walkthroughs of systems software to highlight functionality and support features to stakeholders.
IntermediateMarket Analysis in Wholesale TradeAnalyzing market trends, competitor pricing, and demand for system software within the wholesale distribution sector.
Soft Skills
ExpertConsultative SellingA sales approach that focuses on building a relationship and identifying client needs to provide tailored software solutions.
AdvancedNegotiation and Contract ManagementThe ability to discuss pricing, terms, and Service Level Agreements (SLAs) for wholesale software support contracts.