Hard Skills
ExpertGaming Regulatory ComplianceThorough knowledge and application of local, state, and federal laws and regulations governing casino operations and surveillance requirements.
AdvancedSurveillance Technology ProficiencyExpertise in operating and managing advanced CCTV systems, IP video management software, and biometric identification tools.
ExpertGame Protection AnalysisThe ability to identify cheating methods, advantage play, and dealer-player collusion across various table games and slots.
AdvancedIncident Investigation and DocumentationSystematic process of reviewing footage, gathering facts, and writing detailed reports for security breaches or legal claims.
IntermediateStrategic Resource AllocationPlanning and managing the surveillance department's budget, staffing levels, and equipment lifecycle updates.