Hard Skills
AdvancedTechnical WritingThe practice of documenting processes, software, or systems for end-users.
SpecialistDITA/XML AuthoringProficiency in structured authoring standards for content reuse and multi-channel publishing.
AdvancedInformation ArchitectureDesigning the structural organization and navigation of complex information sets to enhance user findability.
IntermediateEditorial Quality ControlApplying style guides and linguistic standards to ensure consistency and clarity across all support materials.