Hard Skills
FoundationalInventory ReplenishmentThe systematic process of restocking shelves, ensuring products are forward-facing and organized according to store planograms.
IntermediatePOS System OperationThe ability to process sales transactions, handle various payment methods, and manage cash drawers using Point of Sale software.
FoundationalSafe Manual HandlingUtilizing proper body mechanics and equipment like pallet jacks to move heavy goods safely without injury.
FoundationalInventory Rotation (FIFO)Implementing First-In, First-Out methodologies to ensure older stock is sold before newer stock to minimize spoilage.
IntermediateOrder FulfillmentAccurately picking, packing, and staging items for online orders or delivery services based on specific digital manifests.
Soft Skills
IntermediateCustomer ServiceProviding direct assistance to shoppers, including locating items, answering product questions, and resolving complaints.
IntermediateAttention to DetailThe capacity to identify discrepancies in pricing, labeling errors, or damaged packaging during the stocking process.