Hard Skills
AdvancedTraffic Control Systems ManagementOperating and monitoring computerized signaling and control systems to manage the movement and spacing of subway trains.
ExpertEmergency Incident ResponseCoordinating emergency protocols and communicating with first responders and maintenance crews during service disruptions or accidents.
AdvancedRegulatory Compliance MonitoringEnsuring all transit operations and staff actions adhere to governmental transportation safety regulations and internal policies.
IntermediateTelecommunications ProficiencyUtilizing multi-channel radio systems and public address equipment to relay clear instructions and information to staff and passengers.
Soft Skills
IntermediatePersonnel Supervision and SchedulingDirecting the activities of transit operators and station staff, including managing shift rotations and performance evaluations.