Hard Skills
BasicPOS System OperationProficiency in using point-of-sale software to process subscription payments and manage customer accounts.
BasicCRM Data EntryRecording customer details and preferences accurately into a database for future marketing and service efforts.
IntermediateProduct KnowledgeDeep understanding of the features, benefits, and pricing tiers of the subscription packages offered.
IntermediateCompliance and Legal AwarenessUnderstanding and adhering to consumer protection laws and subscription cancellation policies.
Soft Skills
IntermediatePersuasive CommunicationThe ability to articulate the value proposition of a subscription service to convince potential customers to sign up.
AdvancedObjection HandlingIdentifying and addressing customer concerns or hesitations to move them toward a purchase.