Hard Skills
AdvancedAcademic AdvisingThe process of providing guidance to students regarding course selection, degree requirements, and educational pathways.
ExpertCrisis InterventionThe immediate and short-term emergency response to mental, emotional, physical, and behavioral distress in students.
IntermediateCareer CounselingAssisting students in exploring career options, job search strategies, and professional development opportunities.
IntermediateFERPA ComplianceKnowledge and application of the Family Educational Rights and Privacy Act regarding student record confidentiality.
IntermediateCase ManagementOrganizing and coordinating services and resources to meet a student's comprehensive educational and social needs.
Soft Skills
AdvancedActive ListeningThe ability to focus completely on a speaker, understand their message, comprehend information, and respond thoughtfully.
AdvancedCultural CompetencyThe ability to understand, communicate with, and effectively interact with students across diverse cultures and backgrounds.