Hard Skills
FoundationalTraffic Flow ManagementManaging the safe passage of students across streets and directing vehicle traffic in school zones.
AdvancedEmergency Protocol ExecutionKnowledge and implementation of procedures for fires, lockdowns, or medical emergencies.
FoundationalIncident ReportingDocumenting observations, accidents, and rule violations clearly and accurately in written reports.
FoundationalBasic First AidProviding immediate, temporary care to students who are injured or ill until professional medical help arrives.
Soft Skills
IntermediateStudent SupervisionThe ability to monitor student behavior and activities in non-classroom settings such as hallways, playgrounds, and cafeterias to maintain order.
IntermediateConflict MediationIntervening in peer-to-peer disputes to de-escalate tension and resolve issues without physical confrontation.
IntermediateVerbal De-escalationUsing specific communication techniques to calm agitated or non-compliant students.