Hard Skills
IntermediateSurveillance TechniquesThe ability to monitor store activity and use CCTV systems to identify and track suspicious behavior or potential shoplifters.
AdvancedKnowledge of Retail LawUnderstanding local and national laws regarding detention, citizens arrest, search and seizure, and privacy rights within a retail environment.
BasicIncident Reporting and DocumentationThe precise recording of security events, evidence collection, and suspect descriptions for use in legal proceedings or internal audits.
IntermediatePhysical Apprehension ProceduresThe safe and lawful physical detention of individuals suspected of theft until law enforcement arrives.