Hard Skills
ExpertRailway Safety ManagementEnsuring all station activities comply with national and regional railway safety standards and protocols.
AdvancedTrain Dispatch CoordinationManaging the departure and arrival sequences of trains to maintain schedule adherence.
ExpertEmergency Incident CoordinationLeading the response to accidents, technical failures, or security incidents within the station environment.
Soft Skills
AdvancedOperational Staff SupervisionDirecting and monitoring the work of station personnel to ensure efficient transport services.
IntermediateConflict ResolutionAddressing and resolving disputes between staff or between passengers and staff effectively.