Hard Skills
AdvancedTraining Needs Analysis (TNA)The systematic process of identifying the gap between the actual and the required knowledge, skills, and abilities of employees to perform their roles effectively.
IntermediateInstructional DesignThe practice of creating instructional experiences which make the acquisition of knowledge and skill more efficient, effective, and appealing.
IntermediateLearning Management System (LMS) AdministrationThe technical management and oversight of software applications used to deliver, track, and report on educational courses and training programs.
AdvancedSuccession PlanningThe process of identifying and developing internal personnel with the potential to fill key business leadership positions in the future.
IntermediateBudgeting for Learning and DevelopmentThe ability to forecast, allocate, and manage financial resources dedicated to staff training initiatives and professional development.
Soft Skills
ExpertLeadership DevelopmentStrategic initiatives designed to improve the skills, abilities, and confidence of current and future leaders within the organization.
AdvancedFacilitation SkillsThe ability to guide group discussions, activities, and workshops to ensure learning objectives are met and participants are engaged.