Hard Skills
ExpertLabor Relations ManagementThe ability to navigate collective bargaining agreements and maintain a productive relationship with union representatives within the public utilities sector.
ExpertOccupational Health and Safety (OHS) ComplianceEnsuring all district staff adhere to EPA, OSHA, and local safety standards specific to hazardous and solid waste handling.
AdvancedPerformance Metric ImplementationDefining and monitoring Key Performance Indicators (KPIs) for waste processing throughput, route efficiency, and equipment maintenance teams.
Soft Skills
AdvancedWorkforce Planning and OptimizationStrategic analysis of staffing levels required to meet seasonal waste fluctuations and long-term infrastructure project needs.
IntermediateConflict Resolution and MediationAddressing disputes between field crews, administration, and community stakeholders regarding district policies or service issues.