Hard Skills
AdvancedCase ManagementThe process of planning, coordinating, and monitoring services to meet an individual's complex needs effectively.
ExpertCrisis InterventionImmediate and short-term emergency response to mental, emotional, physical, and behavioral distress.
IntermediateNeeds AssessmentThe systematic process for determining and addressing gaps between current conditions and desired conditions for social assistance.
IntermediateSocial Welfare Policy KnowledgeUnderstanding of local, state, and federal laws and regulations governing social service programs and public assistance.
IntermediateDocumentation and Record KeepingMaintaining accurate, timely, and confidential records of client interactions and service provision according to privacy standards.