Hard Skills
AdvancedTechnical SupervisionOverseeing the repair and maintenance of small engines to ensure quality standards and technical accuracy are met by technicians.
IntermediateOccupational Health and Safety (OHS) ComplianceImplementing and enforcing workplace safety protocols specific to mechanical workshops, including the handling of hazardous fluids and heavy machinery.
AdvancedResource and Labor SchedulingOrganizing staff work assignments and shop schedules to meet customer deadlines and optimize workshop capacity.
IntermediateInventory and Parts ManagementTracking parts inventory, managing supplier relationships, and ensuring essential components are available for scheduled repairs.
Soft Skills
IntermediatePerformance ManagementEvaluating technician performance, providing constructive feedback, and facilitating professional development within the shop environment.
IntermediateConflict ResolutionMediating disputes between team members or addressing customer grievances to maintain a productive and professional work environment.