Hard Skills
IntermediateSkip Tracing Tools & SoftwareProficiency in utilizing specialized databases and search engines such as LexisNexis, TLOxp, or social media to locate individuals.
AdvancedRegulatory Compliance (FDCPA/FCRA)Comprehensive understanding of the Fair Debt Collection Practices Act and Fair Credit Reporting Act to ensure legal collection activities.
IntermediateInvestigative ResearchThe analytical process of synthesizing information from disparate sources to build a profile of a debtor's current location and assets.
Entry-levelData Entry and Record ManagementAccurate and timely documentation of all contact attempts, search results, and payment agreements within a Customer Relationship Management system.